Free Shipping and Free Returns in USA & CAN - Price match guarantee!
Free Shipping and Free Returns in USA & CAN - Price match guarantee!
If you purchase a watch from us and later on you decide that you aren't completely satisfied with your choice for any reason, you can return it during the next 30 days for a full credit as long as IT HAS NEVER BEEN WORN, ALL THE ORIGINAL TAGS AND STICKERS STILL ATTACHED TO THE WATCH, and the watch is returned in its original box with all its warranty and instruction manuals. Failing to meet this criteria will result in sending the watch back to the customer at his/her expense or issuing a refund minus 35% restocking fee.
If you wish to return a watch please call us to obtain a RETURN MERCHANDISE AUTHORIZATION NUMBER (RMA). This must be clearly marked on the outside of the package.
All returns must be accompanied with a RMA to provide the customer with proper and quick service, the RMA will allow our staff to follow your instructions for exchange or credit. Without the RMA number we are unable to service the buyer with the correct actions.
If the return has no RMA number it will be subject to the 35% re-stocking fee.
Refused shipments:
All refused or undeliverable orders will be charged a 15% re-stocking/re-processing fee of the total purchase price plus shipping charges.
If you have any questions or concerns, please do not hesitate to contact us. We are committed to excellent customer service and will do our best to resolve any issues.
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By Appointment:
Office:
40 Old Kingston Rd, Unit 222, Ajax, Ontario L1T 2Z7 Canada
Service:
136 Fenmar Dr, North York, Ontario M9L 1M6 Canada
By Phone:
Monday to Friday from 10AM - 5PM at:
1-365-499 6039
E-Mail: info@justwatchme.net
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